FAQs2020-06-14T00:35:40-05:00

FAQs

What is Ampli?2020-07-30T08:52:26-05:00

The greatest cash back alive! All joking aside, Ampli is a free cash back app that’s helping Canadians coast to coast get more value from everyday purchases. From groceries to takeout to clothing, we got you covered. We partner with top brands like WestJet, Rexall, Indigo.ca and more to make your dollar go further with exclusive discounts and cash back offers. Ampli members can also earn entries into a monthly contest called ‘Dreamstakes’ by completing challenges and offers in the app. Trust us, it’s a contest you don’t want to miss out on! We strive to make earning cash back effortless. Once you’ve linked your debit and/or credit cards to Ampli, the cash back automatically accumulates in the background. No opting-in to offers or shopping through specific links required, and definitely no scanning of receipts! And the best part? As soon as your balance reaches $15, you can cash out by sending yourself a free Interac e-Transfer. Because who wants to wait for a cheque to arrive, anyway?

You can also watch this video about everything Ampli has to offer.

When will my earned cash back show up on my account?2020-07-31T14:31:20-05:00

It may take up to 5 business days from the date a qualifying purchase is displayed on your online banking profile for cash back to appear on your Ampli account. Earned cash back on qualifying purchases at participating brands will show up on your Ampli account after your financial institution has posted the relevant transaction to your online banking profile.

If any of your accounts are currently unlinked you will not see cash back for eligible transactions right away. That doesn’t mean the cash back buck stops there. You’re still eligible to earn cash back for transactions you make while you’re unlinked, you just need to re-link those cards and you’ll see your cash back within your Ampli account. For accounts that use Multi-Factor Authentication (MFA), you may need to refresh that account (see steps below in the FAQ) within Ampli for you to see your cash back for eligible transactions.

Bank accounts that use MFA

Is Ampli legit?2020-08-04T20:01:03-05:00

Yes, Ampli is a real cash back app with members across Canada! Ampli is RBC’s flagship venture founded in 2019. Our team operates out of our Toronto office located at 20 Bay St.

Meet the team!

We’re also on your favorite social media channels! Check us out on Instagram and Facebook by searching for @myampli! Download Ampli for free and see what all the hype is about! Get the iOS app from the App Store or Android app from the Google Play Store!

Why does Ampli need my bank account number and password?2020-07-31T14:25:43-05:00

In order to earn cash back on all of your favourite brands, Ampli needs to be able to see that you have completed a transaction associated with an active Ampli offer. We use third-party account aggregation technology to match active Ampli offers with the purchases you make with the debit and/or credit card(s) you link to your Ampli account. Our service provider uses your hashed login credentials to provide us with transaction information from your linked accounts.

 

Is linking my debit and credit cards to Ampli safe?2020-07-30T08:31:50-05:00

Yes. Protecting our members is our number one priority. We are proudly owned and operated by Royal Bank of Canada (RBC), Canada’s largest bank. You can rest assured we adhere to the same security standards. We use RBC’s leading security practices to ensure your data is protected at all times. We do not view your login credentials and your personal information is always encrypted, appearing as a complex list of letters and numbers. Your transactional data is anonymized, removing your identity.

Which debit and credit cards can I link to my Ampli account?2020-07-31T14:18:06-05:00

Currently, you can link debit and credit cards from over 130 different financial institutions within Canada to your Ampli account. If you don’t see your financial institution listed during the linking process, feel free to let us know through the in-app chat. We’re always working to expand the variety of cards that can be linked.

Please note if your cards bank accounts use Multi-Factor Authentication (MFA) you may experience issues when linking your cards to Ampli. This is due to the requirements put in place by your financial institution. Reach out to us and we can help get you all set up.

For more information check out the articles below.

What is Multi-Factor Authentication?

Bank accounts that use MFA

How do I earn cash back?2020-07-30T08:34:13-05:00

Link one or more debit or credit cards to your Ampli member account and use the same card(s) to shop at participating brands listed in the “Earn” section of the app. Ampli will automatically match your purchases with active Ampli offers so you have to do is shop and earn cash back while you are at it.

How do I use Ampli?2020-07-30T08:41:53-05:00

Ampli is a free cash back app that you can download from the App or Google Play Store. Signing up for Ampli is easy and you can earn cash back almost immediately!

Here’s how it works:

Download & link:
Download the Ampli app and link your Canadian debit and credit cards securely.

Shop Earn:
Earn cash back when you make a purchase with your linked card at participating brands.

Watch your Ampli balance grow!
There’s nothing better than watching those dollars accumulate in your Ampli balance.

Cash out for free
You can cash out your balance by sending yourself a free Interac e-Transfer to any Canadian bank account when you reach a minimum balance of $15.

Check out a video tutorial here

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