FAQ2020-02-06T15:41:54-05:00

FAQ

How can I check the status of a participating partner listed in the app?2020-03-24T15:19:47-05:00

In light of the current situation, many Ampli partners have made temporary changes that may differ from one local store location to the next. This includes closures, modified hours, and shifting to take-out or online service only. We’ve updated the app to reflect these changes but please be sure to check with a specific participating partner for the most accurate information on availability.

If a change has been made to a partner’s status it will appear on the offer:

  • Temporarily online only
  • Temporarily take-out/delivery
  • Temporarily pick up & online only
  • Temporarily closed
How do I earn cash back?2020-02-06T14:45:14-05:00

Link one or more debit or credit cards to your Ampli member account and use the same card(s) to shop at participating brands listed in the “Earn” section of the app. Ampli will track your purchases and credit your Ampli account with applicable cash back for purchases made at participating brands in accordance with the terms set out in the app.

Is Ampli legit?2020-02-06T14:55:57-05:00

“Ampli is RBC’s flagship venture founded in 2019. Our team operates out of our Toronto office located at 20 Bay Street.

Meet the team!

We’re also on your favorite social media channels! Check us out on Instagram and Facebook by searching for @myampli!

Download Ampli for free and see what all the hype is about! Get the iOS app from the App Store or Android app from the Google Play Store!”

Is linking my card to Ampli safe?2020-02-06T14:49:08-05:00

“Protecting our members is our number one priority.

We use RBC leading security practices to protect your data from being exposed. We don’t view your login credentials and your personal information is always encrypted, appearing as a complex list of letters and numbers and your transactional data is anonymized, removing your identity. “

What is Ampli?2020-02-06T14:28:08-05:00

“Ampli is a program that gives you cash back on the spending you do every day.

Our participating brands provide exclusive deals and offers that you can enjoy as a member of Ampli. Ampli members can also earn entries into the monthly contest by completing monthly, in-app challenges and offers.”

Which debit and credit cards can I link to my Ampli account?2020-02-06T14:29:09-05:00

“Currently, you can link debit and credit cards from over 130 different financial institutions within Canada to your Ampli account. If you don’t see your financial institution listed, feel free to let us know through the in-app chat. We’re currently working to expand the variety of cards that can be linked!

Please note Ampli is not always able to support cards with multi-factor authentication. “

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